When we consider customers, we often think of individuals paying for goods or services, but the reality is far more profound. Customers are the lifeblood of any business, and in a broader sense, citizens are the customers of the government. In both contexts, the satisfaction—or dissatisfaction—of customers shapes the future of businesses and governments alike. Elections, for example, are a form of customer service appraisal for politicians, just as feedback surveys are for businesses. By diving into customer experiences and connecting them to governance, we can better Continue reading
Governance
Governor VS Vassals – A Tale of Compromise
The news all over town, is the decision of the Oyo State Government to rebuild the demolished Music House of popular Musician, Yinka Ayefele. This came about, after a reconciliation meeting spear-headed by notable, influential citizens of Oyo State and the pictures of the meeting is all over the social media.
While it seems a good gesture from the Oyo State Government, it leaves more questions to be asked about the rational behind the demolition in the first place and more Continue reading
Montessori Approach to Good Governance in Nigeria
Governance in Nigeria has been acrimonious and caustic as it can get compared to other Federating Nations of the earth.
Its been more of entitlement, appeasement and access to the cookie jar. But for how long can this last? Is there no solution in sight towards it?
samaderibigbe 